Residential Mailroom Information

mailroom

joe west and fountain

joe west 03

Mailroom Location

The mailroom for residents is located in Joe West Hall

Summer Hours

Closed, Monday, May 27th for Memorial Day Holiday

Tuesday, May 28, 2013- Friday, August 16, 2013 - Monday through Saturday, 12pm-4pm

How to Address Your Mail

If not addressed completely, you will not receive your mail, and it will be returned to the sender.

Name (complete full name, no nicknames)
375 S. 9th Street, Box # _ _ _ _
San Jose, CA 95112

CVA Residents ONLY
Name (complete full name, no nicknames)
380 S. 9th Street, Box # _ _ _
San Jose, CA 95112

PLEASE NOTE: Mailbox assignment information for all buildings will be available in early August for the fall semester.

CVA Residents:

CVA residents living in 101, 201, 301, 401, 501, 601 will have mailboxes located in Joe West Hall. Your mailbox will have 4 digits. Please use the Joe West hall address listed above (375 S. 9th Street address).

All other CVA residents will have mailboxes located in CVA. Your mailbox has 3 digits. Please use the CVA address listed above (380 S. 9th Street address).

Hoover Residents:

Hoover Residents living in double rooms in Hoover will have a mailbox in Hoover Hall.  You will be issued a mailbox key at check in. All other Hoover residents will have a mailbox in Joe West hall in the mailroom area.  Please use the Joe West hall address for both mailboxes (375 S. 9th Street, San Jose, CA 95112).

Mailbox Combinations

You can access your mailbox combination on the Housing portal.  Please login using your SJSU ID number and your SJSUOne password to retrieve your mailbox combination.   If you cannot access your mailbox or combination, please contact the Housing office for assistance, 2nd floor of Campus Village Building B.  The mailroom staff in Joe West hall does not have access to mailbox combinations and will not be able to give it to you.

If your mailbox combination is not working, please go to the Joe West mailroom, and the mailroom staff can assist you in getting it to work, or will change it for you so it will work.

Packages

If you receive a package through the USPS that requires a signature, it will be held at the St. James Post Office at 105 North 1st Street and you will receive a tan notification slip in your mailbox.  If you wish to pick up your packages at the mailroom, we recommend that you notify your senders to use FedEx, UPS, DHL, or another carrier.

If you have a package waiting at the Joe West mailroom, you will receive an email notification. You can pick it up anytime we are open.

MyDigital Doorman

We now offer MyDigital Doorman, a service which will help us process packages more efficiently in the Housing mailroom.

You will be receiving an email from MyDigital Doorman giving you a login and password.  This service is completely optional. MyDigital Doorman will allow you to login and see if you have packages waiting in the Joe West mailroom, and see if mail has been sorted for the day. You will receive an email if you have a package waiting at the Joe West mailroom whether you use this service, or not. You can pick up your package anytime the mailroom is open. Please let us know if you are NOT receiving notifications, so that we can update your email address in our system.

Floral Deliveries

If you wish to send flowers to a resident of on-campus housing, please use their complete mailing address (including their box number as described above) and contact phone number. It is important to inform the florist that they must deliver during the Joe West Mailroom open hours (Mon. - Fri. 2pm -7pm, Sat. 12pm - 5pm).

Questions, Comments, Concerns...

If you have questions about your mail, mailbox or packages, please visit the Joe West mailroom during open hours (M-F 2pm-7pm, Sat 12pm-5pm) or email us at uhs-mailroom@sjsu.edu. Or you can contact the Housing Office at (408) 795-5600, or visit Monday through Friday, 9am to 4pm, 2nd floor Campus Village Building B.

Mail Forwarding

In order to have your mail forwarded, please follow the instructions below.  Mail will only be forwarded for 3 months or for summer only if you are returning in the fall.

  1. Click here to fill out the Mail Forwarding form.
  2. Notify your family, friends, SJSU departments, bill collectors, and
    any other businesses you send mail to, or receive mail from, of your new
    address.